Frequently Asked Questions
Find answers to common questions about our services.
You will need an original bill of lading or air waybill, commercial invoice and packing list. Our licensed customs brokers manage the import declaration, duty assessment and bio-security (quarantine) coordination on your behalf.
Yes. Through our international freight networks (GSL Network and Active Freight Network), we arrange FCL and LCL ocean freight, air freight and worldwide cargo consolidation from Australia, New Zealand, Fiji, Asia, Europe and North America.
Yes. Inter-island shipping coordination is one of our core services. We deliver cargo to remote outer islands, including chartering landing craft for island-wide distribution operations such as the KEIP school furniture project.
Transit times vary by origin and service - typically 2-3 weeks from Fiji, and 4-6 weeks from Australia or New Zealand by sea. Air freight is significantly faster. We provide accurate estimates with every quote.
Yes. We specialise in handling oversized and project cargo, construction materials, heavy machinery and renewable energy equipment, with logistics planning within strict budgets and project timelines.